User Data Deletion

Last updated on 15 Nov 2026

You can request deletion of your personal data from Cash Afandy, including data received through Facebook or Google Login, by following these steps. You do not need to sign in to read these instructions or send a request.

How to request deletion

  1. Email [email protected] from the email address associated with your account, using the subject “User Data Deletion Request”.
  2. Explain whether you want your account and its associated data deleted or only specific data, and mention Facebook or Google Login if relevant to your request.
  3. If you cannot access your account email address, explain this in your message so we can help verify account ownership. Do not send passwords, verification codes or payment card details.

Review and processing time

We review your request and may ask for information needed to verify account ownership before deleting data. After verification and reviewing the scope of your request, we explain the expected processing time and notify you when it is complete or if any data cannot be deleted under applicable obligations. You can follow up by replying to the same email conversation.

Data covered by deletion

Depending on your request, deletion covers account details, profile information, preferences and associated data that no longer needs to be retained, including identification details received from Facebook or Google, such as your name, email address and account identifier. Deleting your account ends access to services linked to it.

Data we may retain

We may retain certain transaction and payout records, or records needed for security, fraud prevention, dispute resolution or applicable legal obligations, only to the extent and for the time necessary. We explain any exceptions that apply to your request in our response.

Data held by Facebook and other parties

This request concerns data held by Cash Afandy. It does not delete your Facebook or Google account or data held by stores and other external parties. You can remove Cash Afandy from the Apps and Websites settings in Facebook, but disconnecting alone does not request deletion of data we already hold; send a deletion request to the email address above.

More information

For details about how your data is handled, see our Privacy Policy.